Accessibility

Flow aims to meet WCAG 2.2 at level AA on the screens staff use every day: Summary, Tasks, Calendar, a mailbox's inbox, and an email with its reply.

Checked

Every text colour passes 4.5:1 and every control boundary 3:1.
Every page has one heading 1 and its own title; where the heading only repeats the navigation it is there for a screen reader and not shown; every form control has a label; every table heading has a scope.
It works with a keyboard alone. In a list: j and k move between rows, Enter opens. On an email: e goes to the reply, Ctrl+Enter sends it after the usual confirmation, u goes back to the list.
It reflows to 320 pixels wide; wide tables scroll inside their own box.
What an action did, or why it was refused, is said on the page and announced.

Some definitions are tooltips on headings and figures, which a keyboard or a touch screen cannot open.
The admin screens and the registers have had the same fixes but not the same checking with a screen reader.
Checked with automated tests and in one browser; not yet with a screen reader or by disabled staff.

If something here stops you working, tell the IT team through the service desk, saying which page and what happened.

Last checked 03 October 2026.